Cookie Policy
This cookie policy explains what cookies are and how we use them, the types of cookies we use, the information we collect using cookies, and how that information is used.
What are cookies?
Cookies are small pieces of data that are stored on your device when a website is loaded on your browser. These cookies help us make our website function properly, make it more secure and provide a better user experience. They help us to understand how our website performs and analyse what works and where it needs improvement.
How do we use cookies?
Our website uses two kinds of cookies for several purposes:
Necessary and required cookies are used so key features of our website function correctly, for example, customer accounts, the shopping basket, checkout and URL redirects. These cookies do not collect any of your personally identifiable data.
Non-essential, or analytics and performance cookies are used to understand how our website performs and how you interact with it. They keep our services secure, provide advertisements that are relevant to you, and deliver a better and improved user experience.
Types of Cookies we use
Necessary and required cookies
| Name | Purpose and Duration |
|---|---|
| _dd_cookie_test | Tests if cookies are supported. Instant expiry |
| _dd_st | Tracks browser errors. 4 hours |
| _dd_site_test | Tests if cookies are supported. Instant expiry |
| _ssid | Remembers your device for anti-fraud purposes. 4 years |
| CART | Shows when you add a product to your basket. 2 weeks |
| commerce-checkout-state | Stores the state of the checkout while you complete an order in PayPal. Session |
| crumb | Prevents cross-site request forgery (CSRF). Session |
| hasCart | Tells the website that you have a basket. 2 weeks |
| locked | Prevents the password-protected screen from displaying if you enter the correct site-wide password. Session |
| orderStatusSessionToken | Authenticates your login to the order status page. 1 year |
| RecentRedirect | Prevents redirect loops if a site has custom URL redirects. 30 minutes |
| siteUserCrumb | Prevents cross-site request forgery (CSRF) for logged in site users. 3 years |
| SiteUserInfo | Identifies you when you login to your customer account. 3 years |
| SiteUserSecureAuthToken | Authenticates you when you login to your customer account. 3 years |
| squarespace-announcement-bar | Prevents the announcement bar from displaying once you have dismissed it. Persistent |
| squarespace-popup-overlay | Prevents the promotional pop-up from displaying once you have dismissed it. Persistent |
| squarespace-video-player-options | Remembers your selected preferences (volume, playback speed, and quality) for videos. Persistent |
| ss_cookieAllowed | Remembers if you agreed to placing analytics cookies on your browser when the site is restricting their placement. 30 days |
| Test | Investigates if your browser supports cookies and prevents errors. Session |
Analytics and performance cookies
We do not use the services of Google Analytics or Google Ads. We only track and analyse visitor data via the services provided by Squarespace, our site builder and host. By default, our site does not place analytical or performance cookies on your device until you have provided active consent for us to do so.
| Name | Purpose and Duration |
|---|---|
| ss_cid | Identifies unique visitors and tracks a visitor’s sessions on a site. 2 years |
| ss_cpvisit | Identifies unique visitors and tracks a visitor’s sessions on a site. 2 years |
| ss_cvisit | Identifies unique visitors and tracks a visitor’s sessions on a site. 30 minutes |
| ss_cvr | Identifies unique visitors and tracks a visitor’s sessions on a site. 2 years |
| ss_cvt | Identifies unique visitors and tracks a visitor’s sessions on a site. 30 minutes |
Third party integrations
Third party services integrated with our site are limited to our ability to accept payments via the payment processors Stripe, Apple Pay and PayPal. These payment processors will use necessary and required cookies for user authentication, fraud prevention and detection, and security. For example, to help secure transactions and minimise fraud, they collect additional information through the use of cookies and other technologies to help identify bad actors and prevent fraudulent transactions.
Browser settings
Different browsers provide different methods to block and delete cookies used by websites. However, changing your browser’s cookie settings may limit your ability to use our site and services. Listed below are the links to the support documents on how to manage cookies on major web browsers.
Chrome
Safari
Firefox
Internet Explorer
If you are using any other web browser, please visit their official support documents.
Last update: 29 July 2024